Limitations in the ASSA ABLOY ARX plugin 3.0 - ASSA ABLOY ARX 3.0

ASSA ABLOY ARX Plugin Guide 3.0

Applies to
ASSA ABLOY ARX 3.0
Last updated
2017-12-01
Content type
Guides
Guides > Plugin and extension guides
Language
English (United States)
Product
ASSA ABLOY ARX
Version
3.0

Limitations are software or hardware issues that cannot be fixed. For certain limitations, workarounds are documented.

The ASSA ABLOY ARX plugin 3.0 integration includes the following known limitations.
Issue Description
420 The Access denied because of access rule and Access invalid PIN events cannot be monitored in the Monitoring task, but can be stored for reporting.
265 It is not possible to determine if an input (DAC or controller) is active or inactive because the input states are not transmitted to Security Center.
264 ARX intrusion and phone events are not supported in Security Center.
263 ARX access control events shown in the list below are not supported in Security Center.
controller.access
 
  • controller.access.card.duress
  • controller.access.card.invalid.areaArmed
  • controller.access.card.invalid.operatorControl
  • controller.access.card.invalid.zone.antipassback
  • controller.access.card.pinRequest
  • controller.access.card.valid.pin
controller.firmware
 
  • controller.firmwareUpdated
  • controller.firmware.incompatible
controller.notification
 
  • controller.notification.error.crcError
  • controller.notification.masterReset.automatic
  • controller.notification.masterReset.manual
  • controller.notification.powerFault.active
  • controller.notification.powerFault.restored
  • controller.notification.powerOn
  • controller.notification.tamper.active
  • controller.notification.tamper.restored
  • controller.notification.dacLoopFault.active
  • controller.notification.dacLoopFault.restored
controller.elevator
 
  • controller.elevator.cardinvalidfloor
  • controller.elevator.invalidfloor
  • controller.elevator.nofloor
controller.dac
 
  • controller.dac.eventBufferOverflow
  • controller.dac.communicationFailure.active
  • controller.dac.communicationFailure.restored
  • controller.dac.digitalOutputChanged
  • controller.dac.inputChanged
  • controller.dac.powerFault.active
  • controller.dac.powerFault.restored
  • controller.dac.powerOn
  • controller.dac.switchTamperBroken
  • controller.dac.switchTamperShortcut
  • controller.dac.switchClosed
  • controller.dac.tamper.active
  • controller.dac.tamper.restored
controller.doc
 
  • controller.doc.autoRevalidationFailed
  • controller.doc.autoRevalidationSucceded
  • controller.doc.doorAlarm
  • controller.doc.doorScheduleProgrammed
  • controller.doc.writeCardFailed
  • controller.doc.writeCardSucceded
controller.hio_node
 
  • controller.hio_node.communicationFailure
  • controller.hio_node.communicationRestored
controller.reader
 
  • controller.reader.invalid.schedule
  • controller.reader.communicationFailure.active
  • controller.reader.communicationFailure.restored
  • controller.reader.tamper.active
  • controller.reader.tamper.restored
  • controller.reader.validCommonCode
controller.door
 
  • controller.door.forcedLock
  • controller.door.forcedUnlock
  • controller.door.janitorActive
  • controller.door.janitorInactive
  • controller.door.mode.access.accessInhibited
  • controller.door.mode.access.apEnabled
  • controller.door.mode.access.buyAlarmtime
  • controller.door.mode.access.dualCardsRequired
  • controller.door.mode.access.modePinRequired
  • controller.door.mode.access.pinCardNumber
  • controller.door.mode.access.pinOnlyAllowed
  • controller.door.mode.buzzerEnabled
  • controller.door.mode.exit.accessInhibited
  • controller.door.mode.exit.apEnabled
  • controller.door.mode.exit.buyAlarmtime
  • controller.door.mode.exit.dualCardsRequired
  • controller.door.mode.exit.modePinRequired
  • controller.door.mode.exit.pinCardNumber
  • controller.door.mode.exit.pinOnlyAllowed
  • controller.door.mode.maintainedLock
  • controller.door.mode.maintainedUnlock
  • controller.door.mode.motorlockLowSecurity
  • controller.door.mode.rteEnabled
  • controller.door.mode.rteMaintainedUnlock
  • controller.door.motorlock.dayLocked
  • controller.door.motorlock.error.failedToLock
  • controller.door.motorlock.error.failedToUnlock
  • controller.door.motorlock.error.problemAtLock
  • controller.door.motorlock.error.problemAtUnlock
  • controller.door.motorlock.initJumperInstalled
  • controller.door.motorlock.locked
  • controller.door.motorlock.tubTurned
  • controller.door.motorlock.unlocked
262 Depending on the number of ARX entities, it might take a few minutes to perform the full first synchronization.
245 The Use extended grant time and Bypass antipassback rules options for ARX cardholders can be switched ON or OFF, but are not functional.