Unable to connect to KiwiVision™ video analytics SQL server database.
Cause
Unable to connect to KiwiVision™ video analytics SQL server database because of a database connection failure.
You might encounter one or more of the following messages:
- Unable to connect
- Connecting
- Database connection failure
Solution
Best Practice: Ensure that the SQL server databases across all systems use the same
database version. For example, the SQL version installed with Security Center.
- Check SQL server database permissions.
- Check that TCP/IP is enabled.
For more information about connecting roles to remote SQL servers, see Connecting roles to remote database servers.