The OnGuard plugin 5.1.0 includes the following known limitations.
| Issue | First reported in | Description |
|---|---|---|
| 2990244 | 5.1.0 | When the synchronization of a Bosch intrusion panel occurs in OnGuard, the OnGuard system and the
OpenAccess API crash. Workaround: In your OnGuard
system, mark Bosch panels as disabled to avoid synchronization.
|
| 2989689 | 5.1.0 | If the status of a panel changes, its status will be updated in Security Center. However, the running state of inputs and outputs on the panel will not be updated in Security Center until a synchronization occurs. |
| 2975439 | 5.1.0 | Redefining the predefined cardholder field types using the FormsDesigner app from OnGuard is not supported. |
| 2632671 | 5.1.0 | Cardholder pictures are not recompressed when imported into the Security Center Directory database from OnGuard. The Directory database should be hosted on a SQL Standard Server or better if cardholder pictures are large and/or large volumes of cardholder pictures are being imported from the OnGuard system. |
| 2563421 | 5.0 | Visitors are not supported through Federation. As a result, visitor activities on federated sites can not be reported. |
| 370910 | 4.0 | When a cardholder opens and closes doors, the door status does not change in the Security Desk door widget. |
| 370877 | 4.0 | The armed or disarmed status of an intrusion detection area is not available in the Security Desk widget. |
| 340486 | 4.0 | If any alarms are modified in the OnGuard system using the Active alarm
checkbox, the changes are not reflected in Security Center. Workaround: Restart the proxy service and the OnGuard plugin.
|