Integration overview for the Clearance plugin - Clearance plugin 3.5.38

Genetec Clearance™ Plugin Guide 3.5.38
Applies to
Clearance plugin 3.5.38
Last updated
2023-05-24
Content type
Guides > Plugin and extension guides
Language
English
Product
Clearance Plugin
Version
3.5

Integrating the Genetec Clearance™ plugin in Security Center consists of a series of steps that must be followed in sequence.

The following table lists the tasks required to integrate the Clearance plugin in Security Center, and how to verify that the integration was successful.

Step Task Where to find more information
Understand prerequisites and key issues before deploying
1 Before installing the plugin, read the release notes to learn about new features, and to understand the requirements and known issues.
2 Learn how the different components connect together.
3 Learn which features are included with the plugin.
Prepare Security Center
4 Ensure that the expansion server where the plugin is installed meets the recommended system requirements and is running a compatible version of Security Center.
5 If you have video surveillance cameras, ensure that the Omnicast™ features are enabled, and that all cameras are added to Security Center and function as required.
6 Verify that the Security Center license has a valid certificate for the plugin: on the Config Tool home page, click About > Certificates, and confirm that the plugin is in the list.
  • The license number is included in the product release email sent by Genetec Inc. This email also includes links to the plugin download package and other license information.
  • If you need to acquire a license, see License options for a Clearance plugin integration.
Install and configure the plugin
7 Make sure you have uninstalled previous versions of the Clearance (plugin) plugin and removed the plugin role. When uninstalling an application, use the Windows Programs and Features control panel (appwiz.cpl).
8 On the Security Center expansion server, download the plugin and install it.
9 In Config Tool, create the Clearance role.
10 In Clearance, create and download the account connection settings.
11 In Config Tool, connect the role to the Clearance account.
12 In Config Tool, grant user privileges for the plugin.
Confirm that the integration works as expected
13 In the Security Desk Monitoring task, export video to Clearance.
14 In the Security Desk Monitoring task, export a snapshot to Clearance.
15 In Clearance, confirm that you can play the exported video and view the exported snapshot.