The Genetec Clearance™ plugin 3.5.38 includes the following known issues.
Issue | Description |
---|---|
3181055 | When using the Clearance
plugin on an expansion server, using the
Browse button to set the archive destination folder opens
the file explorer for the local machine, but saving the destination creates the
folder on the server instead. Workaround: Type the correct file path in the
Archive destination folder text field.
|
2974299 | Upgrading the plugin to version 3.5 from version
3.2 or earlier creates a plugin database that is
incorrectly named PluginDatabase rather than
GenetecClearance. Workaround: Rename the database
manually.
|
2972361 | The new parallel extraction and encryption processes temporarily use disk space. Uploads can fail if insufficient disk space is present. Ensure you adjust disk space according to expected usage. |
2971619 | The notification for the extraction phase of an upload can seem stuck at 100% for up to one minute while the extraction is being completed. This is because the file is now encrypted on the disk and moved after extraction. |
2970967 | When the upload of a snapshot is completed, the subsequent notification reads Completing evidence rather than Completing snapshot. |
2872530 | Sometimes the send snapshot window shows a warning message stating that the camera must be online and recording to send a snapshot. |