Monitoring doors in a map - Genetec Web App

Genetec™ Web App User Guide
Applies to
Genetec Web App
Last updated
2024-04-18
Content type
Guides > User guides
Language
English
Product
Genetec Web App

Monitor and interact with doors and readers in the Maps task.

What you should know

In the Maps task, you can:
  • View door health (offline, online, warning state, maintenance mode).
  • View door status (closed or opened).
  • View door lock status (locked or unlocked ).
  • View associated video and access control events.
  • Control door and reader entity commands.

Procedure

  1. From the vertical navigation bar, click Maps.
    Genetec Web App Tasks Menu drop down list.
  2. Click the Select map list and select your desired map.
    Select map drop-down list in Genetec Web App Maps task.
  3. Search for a specific door using the search bar, or navigate to a door marker displayed in your map view.
  4. Hover over the door marker to view its lock status and commands.
    Door status pop up when hovering over door icon on a map.
  5. Click a door marker to display video, entity controls, and events in a side panel.
    Maps page side panel for doors.
    NOTE: To enlarge the video displayed in the side panel, click the Maximize video () button.