Upgrading the Pay-by-Plate Sync plugin - Pay-by-Plate Sync 5.6

Pay-by-Plate Sync Plugin Guide 5.6
Applies to
Pay-by-Plate Sync 5.6
Last updated
2023-05-24
Content type
Guides > Plugin and extension guides
Language
English
Product
Pay-by-Plate Sync
Version
5.6

You can upgrade your current version of Pay-by-Plate Sync to the latest version after you have completed the pre-installation steps.

Before you begin

  1. Write down your current Pay-by-Plate Sync configuration settings for Security Center Config Tool, and for Genetec Patroller™ Config Tool. The upgrade should preserve your settings, but this is a best practice whenever you perform an upgrade.
  2. Write down the name of your current server, and the name of your current Pay-by-Plate Sync database, which you can find in the Resources tab of the Pay-by-Plate Sync plugin role in Security Center Config Tool. You will be asked for this information during the upgrade.
  3. Close all Genetec applications.
  4. Upgrade Security Center and Patroller to compatiblie versions. For more information, see Pay-by-Plate Sync plugin compatibility.

What you should know

IMPORTANT: The Pay-by-Plate Sync plugin version 5.6 is an upgrade intended for servers only. Starting with Patroller 6.1, Pay-by-Plate Sync is integrated into the Patroller software. You no longer need to install the Pay-by-Plate Sync plugin on your Patroller in-vehicle computer.

Procedure

  1. Download the Pay-by-Plate Sync setup from the GTAP Product Downloads page.
  2. Double-click the setup.exe file, and follow the installation instructions.
    The setup wizard opens, and you will see a confirmation message that you already have a previous version of the plugin on your system.
  3. Click Next, and then follow the on-screen instructions.
  4. When setup is complete, click Finish to close the wizard.
  5. After the upgrade is complete, the Pay-by-Plate Sync plugin may turn yellow to indicate that a database update is required. Go to the Resources tab of the plugin role in Security Center Config Tool to update the database.
  6. After the Pay-by-Plate Sync plugin turns white to indicate it is active, go to the Properties tab and click Update now to perform a full permit update.
    This will verify the contents of your database, and will report any problems with the parking providers immediately.