Creating a factory reset USB key - SV Control Panel | Streamvault

Streamvault™ Appliance User Guide
Applies to
SV Control Panel | Streamvault
Last updated
2023-11-03
Content type
Guides > User guides
Language
English
Product
Streamvault

To reset the image of a Streamvault™ SV-100E, SV-300E, SV-350E appliance, or a Streamvault server or workstation appliance, you must prepare a bootable USB key that contains the required Streamvault software image.

Before you begin

  • Download the Streamvault factory reset utility from the Downloads section of the Streamvault Appliance User Guide on TechDoc Hub.
  • Before opening the Streamvault factory reset utility, unzip the backup images into a Windows folder.
  • Ensure that you have a USB key with a minimum of 32 GB storage.

Watch this video to learn how to create a factory reset USB key.

Procedure

  1. From the Select USB drive list, select a USB key that has at least 32 GB of storage.
    Streamvault factory reset utility showing how to create a factory reset USB key.
  2. In the Select Genetec image section, click Browse and select the required .swm file.
    • For All-in-One appliances, select any one of the unzipped files from the wim folder.
    • For workstations and servers, select the required image from the <service tag number> folder.
  3. Click Create USB Key.
    The Streamvault factory reset utility starts to partition the USB key, download the image tools, and copy the image files.

Results

When the download is complete, you will see a Streamvault factory reset utility message informing you that the USB key was created successfully.

After you finish