You need to install an XML file on the Synergis™ unit before you can enroll EntraGuard.
EntraGuard tenants are stored as cardholders in Security Center. Specific tenant information are stored as cardholder custom fields. These custom fields are automatically created in Security Center when an EntraGuard-enabled Synergis™ unit is enrolled in Security Center.
What you should know
IMPORTANT: For the automatic creation of custom fields to work, no cardholders should be defined in your Security Center system prior to the enrollment of the first EntraGuard-enabled Synergis™ unit.
Create the file Features.smc used to unlock the EntraGuard
enrollment feature on your Synergis™
If you have Internet access, you can download this file from this link.
NOTE: Make sure the file Features.smc is saved to your local drive.
Create the file Features.xml with an XML editor with the
<Features Serial="" ThreatLevels="true" Entraguard="true" MaximumCardholders="150000" MaximumOfflineLogsEvents="150000" CanLeaveRDPActivated="false"/>
- Compress (ZIP) the XML file.
- Change the file extension from .zip to .smc.
- Create the file Features.xml with an XML editor with the following content:
- Log on to Synergis™ unit.
- From the Home page, click Firmware upgrade.
- Click Select upgrade file.
In the file browser that opens, navigate to the file Features.smc.
NOTE: Secure mode must be disabled to configure the EntraGuard using this file.
The Synergis™ unit restarts. The upgrade will take a few seconds.
Enroll the NXT module connected to the Synergis™ unit.