Use the Genetec™ Web App with supported operating systems and web browsers.
The Genetec Web App has the following software requirements:
Operating system | Supported browsers |
---|---|
Microsoft® Windows 10 Professional and Enterprise (32-bit or 64-bit) Microsoft® Windows 11 Professional and Enterprise (32-bit or 64-bit) |
|
Microsoft® Windows Server® 2016 Standard Edition and R2 (32-bit or 64-bit) Microsoft® Windows Server® 2017 Standard Edition and R2 (32-bit or 64-bit) Microsoft® Windows Server® 2019 Standard Edition and R2 (32-bit or 64-bit) Microsoft® Windows Server® 2022 Standard Edition and R2 (32-bit or 64-bit) |
|
macOS | Apple Safari latest version |
NOTE: If you do not see high-quality (H.264)
video in your Firefox browser, make sure that H.264/avc3 on the media source
extension is enabled.
NOTE: The Genetec Web App does not fully support Apple Safari for iOS and Google
Chrome for Android devices. To access Security Center videos and data from your
smartphone, use Genetec™ Mobile.