Finding the system ID and software revision number of a Streamvault appliance - SV Control Panel | Streamvault

Streamvault™ Appliance User Guide
Applies to
SV Control Panel | Streamvault
Last updated
2023-11-03
Content type
Guides > User guides
Language
English
Product
Streamvault™

When contacting Genetec™ Technical Support, you need the System ID and the software revision number (image version) of the Genetec software installed on the appliance.

Before you begin

Log on to Windows as Administrator.

What you should know

In addition to the system ID and software revision number, Genetec Technical Support might request the certification number and serial number. To find this information, look for a label on the Streamvault appliance.

Procedure

  1. From the Windows desktop, open Genetec™ SV Control Panel.
  2. If prompted, enter the password for the Admin user.
  3. Click About.
  4. In the System section, take note of the System ID and Software revision number.
Browse