Logging on to the Synergis appliance - Synergis Softwire 11.4.0

Synergis™ Appliance Configuration Guide 11.4.0
Applies to
Synergis Softwire 11.4.0
Last updated
2023-03-28
Content type
Guides > Administrator guides
Language
English
Product
Synergis Softwire
Version
11.4

To configure your Synergis™ appliance, log on to the appliance through the Synergis™ Appliance Portal.

Before you begin

The following information is required to log on for the first time:
Appliance hostname or IP address
The default hostname consists of SCL (for Synergis Cloud Link), followed by the appliance's MAC address. For example, SCL0010F32CF482. The MAC address can be found on the appliance's sticker label.
Default username and password
The default username and password are admin and softwire. You are forced to create a new password on first logon.

Procedure

  1. (First logon only) Connect the Synergis appliance’s LAN 1 port to your LAN.
    For more information, see the location of the LAN 1 port on a Synergis™ Cloud Link appliance.
  2. Open a web browser.
    See Supported web browsers in Synergis Softwire 11.4.0.
  3. In the browser’s address bar, enter https:// followed by the Synergis appliance's hostname or IP address.
    Example: https://SCL0010F32CF482
    If you are unable to connect to your appliance using its hostname and you have not yet configured its IP address, then you should log on to the Synergis appliance using the alternate IP address.
  4. If you opened a new browser session to log on to the Synergis appliance, you get a certificate error message. Follow your browser’s on-screen instructions to continue to the website.
  5. Enter the username and password, and then click Log on.
    If you already changed the default password, the home page is displayed. If you have not changed the default password, you are forced to create a new one before logging on.
  6. Enter a new Strong or Very strong password, confirm it, and then click Change password.
    Logon page of the Synergis™ Appliance Portal forcing you to change the default password.
    The password is updated for the user, and you must log on using the new password.