This section provides an overview of a typical Mobile License Plate Inventory workflow. Depending on how Genetec Patroller™ is configured, some of these tasks may not apply to your particular situation.
Before you begin your patrol
These are the common tasks to perform before you begin patrolling. If you can’t complete the tasks on this checklist, contact the Genetec Patroller™ administrator before starting your patrol.
Task | Description | Where to find more information |
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If this is the first time you’re logging on, you may need to change your initial password. | |
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Check the video feed of the Sharp(s) to see that they are working. | |
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If the status indicator on the notification bar is red, it means there’s an error with Genetec Patroller™. Tap the indicator for more information. | |
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Tap the download status indicator on the notification bar to verify that Genetec Patroller™ downloaded the required hotlists. | |
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Select the Genetec Patroller™ location (sector and row) in the parking facility. |
During your patrol
These are the tasks to perform as you’re patrolling.
Task | Description | Where to find more information |
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If you decide not to follow the predefined route or want to change your location (sector and row) in the parking facility. | |
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Collect plates automatically using Genetec Patroller™ application and a Sharp camera or cameras. | |
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Hotlists contain information on stolen vehicles, scofflaws, amber alerts, and so on. | |
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Capture a plate manually, such as when a plate is very dirty and cannot be read by the Sharp. | |
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Capture a plate manually, such as when capturing a plate read requires the driver to get out of the vehicle. | |
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Match previously captured reads with a new or updated hotlist. | Performing past read matching in Genetec Patroller™ |
After your patrol is finished
These are the tasks to perform after you’ve finished patrolling.
Task | Description | Where to find more information |
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Review the hits you enforced or did not enforce during your patrol. | Reviewing acknowledged hits in Genetec Patroller™ |
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Depending on how your system is configured, you can offload data wirelessly to Security Center, a folder on the in-vehicle computer, or a flash drive. | Offloading your data to Security Center from Genetec Patroller™ |
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If you used the handheld computer to capture plates. Import the data into Security Center. | Importing data into Security Center from Genetec Patroller™ |
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Depending on how your system is configured, logging off may occur automatically when you offload data. | Logging off from Genetec Patroller™ |