Sipelia™ is a core module of Security Center. Using this module, Security Center users can make, receive, and manage SIP-based voice and video calls over a network. Running on the open source Session Initiation Protocol (SIP), Sipelia™ also integrates existing video and access control platforms with intercom systems, and allows users to log call activities.
Overview of Sipelia™ Communications Management
Main features
With Sipelia™ installed within Security Center, you can do the following:
- Connect standard USB headsets and webcams to Security Desk workstations, so that you can make voice and video calls through Security Center.
- Receive incoming call notifications directly through the notification tray in Security Desk.
- Initiate, answer, forward, place on hold, or cancel calls from a dedicated call dialog box.
- Generate reports to investigate the activities within specific call sessions.
- Watch call sessions that have associated video.
- Control cameras, doors, zones, and device outputs during a call.
- Deploy a SIP-based solution that makes it easy to leverage your existing communications infrastructure.
- Connect to SIP intercom devices, intercom exchange servers, and mobile apps through the SIP standard.
- Create a customizable list of contacts, so that users can quickly call their contacts. Contact lists can include other Security Center users, ring groups, workstations, and SIP devices.
- Create ring groups so that multiple Security Center users and SIP entities can receive incoming calls at the same time or one after another until a user takes the call.
- Enable authentication for incoming calls.
- Play live, pre-recorded, or text messages in emergency situations using public addressing.
Typical applications
A Sipelia™ integration within Security Center can help you in the following applications:
- Responding to and investigating an emergency
- Responding to employees who have lost their cards
- Granting access to high-security rooms
- Monitoring and managing who enters and exits a parking lot
- User to user video calls, thus making communication more efficient
- Broadcasting messages in various situations.