If your Archiver performance is slow, check that your server specifications meet the Security Center requirements. To help you troubleshoot this issue, learn about its possible causes and their respective solutions.
Insufficient server specifications
Description of cause: The server specifications do not meet the Security Center requirements, thus causing performance issues on the server.
Solution: Make sure your Archiver server specifications meet the Security Center requirements.
Server is running low on memory
Description of cause: The SQL Server service is using most of the server's physical memory (RAM). By default, the SQL Server service is set to use all of the RAM available on the server. As a result, not much memory is left for the OS and other applications that are running on the server.
Solution: Limit the amount of RAM that the SQL Server service can use. For information on how to make changes to the server memory configuration, go to the Microsoft website.
Hard disk drives are slow
Description of cause: The hard disk drives of the server that the Archiver role is running on and recording to are slow.
Outdated drivers
Description of cause: The network card (NIC) drivers and hard disk drivers are outdated. To check the NIC drivers, open Device Manager in Windows, and then click . To check the hard disk drivers, open Device Manager in Windows, and then click .
Solution: Update your network card drivers and hard disk drivers to their latest versions.
Archiver is handling motion detection
Description of cause: The Archiver is handling motion detection on manyof cameras.
Solution: Switch the motion detection settings your video units to Unit instead Archiver. If this is not doable, you can reduce the number of video units that detect motion and set them to record continuously instead.
BIOS configuration is not optimal
Description of cause: The BIOS settings are not set to Performance. Adjusting your server's BIOS settings can help increase the server's overall performance.
Solution: Set the server BIOS settings to Performance.