Archiver role is triggering MSMQ warnings - Security Center 5.7 - 5.11

Troubleshooting the Archiver

Applies to
Security Center 5.7 - 5.11
Last updated
2023-08-16
Content type
Troubleshooting
Language
English
Product
Security Center
Version
5.12
5.11
5.10
5.9
5.8

Microsoft Message Queuing (MSMQ) warnings display in Security Center to indicate problems with archiving camera events and video metadata into the Archiver database. Learn more about MSMQ, how it is used in Security Center, possible causes for the warnings, and their solutions.

Symptoms

  • You receive one or many of the following warnings:
    • Microsoft Message Queuing (MSMQ) is not running on the server___. Start the MSMQ service and restart the Archiver.
    • Microsoft Message Queuing (MSMQ) is delayed on the server___. Last message took ___ to arrive.
    • Archiver ___ on server ___ is unable to store messages in the Microsoft Message Queuing (MSMQ).
  • The Archiver role displays in a yellow state.