Viewing your disk response time for MSMQ issues - Security Center 5.7 - 5.11

Troubleshooting the Archiver

Applies to
Security Center 5.7 - 5.11
Last updated
2023-08-16
Content type
Troubleshooting
Language
English
Product
Security Center
Version
5.12
5.11
5.10
5.9
5.8

To help determine if Microsoft Message Queuing (MSMQ) issues are caused by your disk performance, you can view the response time of the process that communicates with the MSMQ file.

Procedure

  1. In Windows, go to Resource Monitor > Disk.
  2. Expand the Disk Activity section and verify the response time for the mqsvc.exe process.
    Resource Monitor showing response time for the mqsvc.exe process.
    A response time above 50 ms is high. A value above 100 ms is critical.