This section provides an overview of a typical City Parking Enforcement workflow. Depending on how Genetec Patroller™ is configured, some of these tasks may not apply to your particular situation. For example, Genetec Patroller™ administrators can disable Manual capture, in which case it won’t be part of your workflow.
Before you begin your patrol
These are the common tasks to perform before you begin patrolling. If you can’t complete the tasks on this checklist, contact the Genetec Patroller™ administrator before starting your patrol.
Task | Description | Where to find more information |
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(Optional) If you use a USB key to download the required Genetec Patroller™ configuration data (e.g. hotlists, permit lists, etc), insert the key, and then tap Apply the Patroller configuration from the USB key. | |
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If this is the first time you’re logging on, you may need to change your initial password. | |
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Check the video feed of the Sharp(s) to see that they are working. | |
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If the status indicator on the notification bar is red, it means there’s an error with Genetec Patroller™. Tap the indicator for more information. | |
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Tap the download status indicator on the notification bar to verify that Genetec Patroller™ downloaded the required hotlists. | |
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Tap Overtime and Permits to see if Genetec Patroller™ downloaded the correct overtime rules and permit lists. |
During your patrol
These are the tasks to perform as you’re patrolling.
Task | Description | Where to find more information |
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Depending on how your system is configured, select an overtime rule, a
permit list, or both. NOTE: The Genetec
Patroller™ notification bar and toolbar
buttons change color to match the selected rule.
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After you have done your first pass, tap Show due to see which vehicles are due for enforcement in chronological order. | About the Show due button for City Parking Enforcement |
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Match previously captured reads with a new or updated hotlist. | Performing past read matching in Genetec Patroller™ |
After your patrol is finished
These are the tasks to perform after you’ve finished patrolling.
Task | Description | Where to find more information |
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Review the hits you enforced or did not enforce during your patrol. | Reviewing acknowledged hits in Genetec Patroller™ |
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Depending on how your system is configured, you can offload data wirelessly to Security Center, a folder on the in-vehicle computer, or a flash drive. | Offloading your data to Security Center from Genetec Patroller™ |
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Depending on how your system is configured, logging off may occur automatically when you offload data. | Logging off from Genetec Patroller™ |