Glossary for Genetec Citigraf™ - Genetec Citigraf™ 2.0

Genetec Citigraf™ Command User Guide 2.0

Applies to
Genetec Citigraf™ 2.0
Last updated
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Guides > User guides
English (United States)

advanced correlation

Advanced correlation in Genetec Citigraf™ uses correlation rules to find relevant information about an alert.


Alerts are notifications about time-sensitive events related to public safety, occurring at specific locations.

Alert details

The Alert details task is a type of operation task that displays detailed information about a specific alert or location you click on the map.

alert tray

The alert tray lists the most recent alerts you can see in Security Desk, based on the alert viewing criteria you set (time, priority, and district). Changing the alert viewing criteria automatically updates the number of active alerts displayed in the notification tray and the alerts displayed in the Maps task.

basic correlation

Basic correlation in Genetec Citigraf™ is the search for information related to an alert, based on two criteria: time window prior to the alert time, and radius around the alert location.

computer-aided dispatch

Computer-aided dispatch (CAD), also called computer-assisted dispatch, is a method of dispatching police vehicles, fire trucks, ambulances, and so on, assisted by computer. CAD systems consist of several modules that provide services at multiple levels in a dispatch center and in the field of public safety. These services include call input, call dispatching, call status maintenance, event notes, field unit status and tracking, and call resolution and disposition.

computer-aided dispatch (CAD)

Acronym: CAD


Correlation refers to the relationship that exists between two data sources A and B: when behavior X is observed on A, behavior Y is expected to be observed on B. Genetec Citigraf™ operates on the basis of these correlations to find relevant information to assist the public safety responders.

correlation rule

A correlation rule is a set of user-defined data queries based on a correlation hypothesis. When alerts are received in Genetec Citigraf™, the correlation rules are automatically matched against the available data sources to validate the hypothesis. When a match is found (called a hit), a new alert is generated.

Correlation Rules Engine

The Correlation Rules Engine role (rules engine in short) is the role dedicated to the processing of correlation rules in Genetec Citigraf™.

Correlation Service

The Correlation Service is the central role that acts as the information hub in the Genetec Citigraf™ system. All correlation requests go through this role, which then queries the data sources through their corresponding plugin roles. The Correlation Service is also responsible for distributing the advanced correlation work, the processing of correlation rules, among the Correlation Rules Engine roles in the system.

data source

A data source in Genetec Citigraf™ is an external data provider that can be queried for specific types of information. The integration of the external data provider to Security Center is handled by a plugin role. Typical data sources used in Genetec Citigraf™ are computer-aided dispatch (CAD) systems, geographic information systems (GIS), record management systems (RMS), and so on.

decision support system

A decision support system (DSS) is an information system that supports business or organizational decision-making activities.

decision support system (DSS)

Acronym: DSS

Genetec Citigraf™

Genetec Citigraf™ is a decision support system (DSS) that assists public safety departments such as law enforcement, fire, and emergency management, to collaborate, plan for, identify, and respond to situations happening in the city. It unifies public safety operations through situational awareness and the proper dissemination of information. To learn more about Genetec Citigraf™, refer to the resource hub.

Genetec Citigraf™ Auto

Genetec Citigraf™ Auto is an add-on module for Genetec Patroller™. It enhances the situational awareness of patrol vehicle operators by showing correlated events from various sources on their portable data terminal.

Genetec Citigraf™ Command

Genetec Citigraf™ Command is an add-on module for Security Center. It allows Security Desk operators to receive public safety alerts and make better decisions by correlating events from various data sources to the situation they are facing, and by showing their respective locations on the map.

Genetec Citigraf™ Insights

Genetec Citigraf™ Insights is the web application for analyzing and deriving intelligence from data correlated from different sources. Using Genetec Citigraf™ Insights, public safety analysts can gauge the effectiveness of city initiatives, and refine their prevention plans, response strategies, and resource management to better prepare for the future.

Genetec Citigraf™ Mobile

Genetec Citigraf™ Mobile is the mobile app designed to bring the intelligence derived from the correlation of various data sources to smartphone and tablet users.

notification tray

The notification tray contains icons that allow quick access to certain system features, and also displays indicators for system events and status information. The notification tray display settings are saved as part of your user profile and apply to both Security Desk and Config Tool.


Maps is a type of operation task that heightens your situational awareness by providing the context of a map to your security monitoring and control activities.


A plugin (in lowercase) is a software component that adds a specific feature to an existing program. Depending on the context, plugin can refer either to the software component itself or to the software package used to install the software component.

plugin role

A plugin role adds optional features to Security Center. A plugin role is created by using the Plugin role template. By default, it is represented by an orange puzzle piece in the Roles view of the System task. Before you can create a plugin role, the software package specific to that role must be installed on your system.


The Plugins task is an administration task that allows you to configure plugin-specific roles and related entities.

Service Release

A Service Release (SR) is a standalone release that includes minor functionality improvements, bug fixes, and the integration of new hardware, intrusion devices, and plugins.

Service Release (SR)

Acronym: SR