You must register your record management system (RMS) to Genetec Citigraf™ to see your RMS data in the Alert details task in Security Desk.
What you should know
All data integration plugins are installed when you install Genetec Citigraf™ Command. To register your RMS as a data source for Genetec Citigraf™, you must create a plugin role for the RMS integration plugin corresponding to the RMS used by your city.
The
following plugins are available:
- Crime Matching, Offender data, and Jail Monitoring Service Plugin (specific to Hyderabad Police)
- CLEAR-GIS Data Service Plugin (specific to Chicago Police).