Limitations in the TagTracker plugin 3.0 - TagTracker 3.0

TagTracker Plugin Guide 3.0

Applies to
TagTracker 3.0
Last updated
2021-01-12
Content type
Guides
Guides > Plugin and extension guides
Language
English
Product
TagTracker
Version
3.0

The TagTracker plugin 3.0 includes the following known limitations.

Issue First reported in Description
1860087 3.0 After configuring a new camera in Security Center, the overlay menu option only appears after the second scan.
Workaround: Complete the new camera configuration by performing a random scan.
2270165 3.0 After a KeyGrabber MultiLogger device is rebooted, it sends an incomplete data packet over each channel. These packets fail to show up in Security Center because the system discards incomplete packets.
Workaround: After a device reboot, wait a few seconds before scanning.
2280992 3.0 Scanning with multiple scanners quickly can cause the KeyGrabber MultiLogger device to fail to recognize the scanners.
Workaround: Pause between scans.