Viewing correlated data about a Genetec Citigraf™ alert - Genetec Citigraf™ 2.0

You can view the data that correlate with an alert in the Alert details task by double-clicking the alert row in the alert tray or the alert icon on the map.

1. Do one of the following:
   • Double-click an alert in the alert tray.
   • Double-click an alert icon on the map.
   • Click the Investigate button in the alert overview window.
   The Alert details task opens on the selected alert using the display options saved in your user profile. The right side of the task window displays a map centered on the alert you selected, with related information found through basic correlation. The left side of the task window displays the same information divided into the following groups: Overview, Cameras, Social media, People, Vehicles, and Events.

   

2. If necessary, at the top-right corner of the page, use the slider to increase or decrease the radius surrounding the alert.
3. (Optional) Change how far back you want to search for related information for by clicking , and then selecting a time range.
4. (Optional) Refine your correlated data search by adding alert filters.
5. To further investigate the alert, you can do the following:
   • To view the summary information about any related alert or event displayed on the map, click the icon on the map.
   • To filter the information displayed on the map, click Show/hide layers () and select the layers you want to want to see.
   • To center the map on the piece of information shown in a thumbnail to the left, click the thumbnail.
   • To re-center the map on the original alert, click Center alert on map ().
   • To view more information about a piece of data shown in a thumbnail, point to the thumbnail to view a brief summary, then click Show details to view the detailed summary.

     

     If a piece of information is important to this alert, click Pin to alert () in the detailed summary window to pin that information to the Overview page of this alert.

     

   • To switch between thumbnail view and list view, click at the upper right corner of the task window, then click View, and then make a selection.
   • To investigate video footage related to the alert, click the Cameras tab and view the live or playback video.
     NOTE: A maximum of 16 cameras are displayed within the selected radius. If there are more than 16 cameras within the radius, the first cameras that are found online are shown.
   • To investigate social media content that was posted from within the selected radius, click the Social media tab and review the posts.
   • To investigate which gangs are found within the selected radius, click the People tab and expand the Gangs section to review the registered gang members.
   • To investigate the offenders who live within the selected radius, click the People tab and expand the Offenders section to review the offenders on record.
     Tip: To filter the offenders by type, click the Offender type link and select the types you want.

     

   • To investigate license plate reads that were taken within the selected radius, click the Vehicles tab and expand the Plate reads section.
     Tip: To easily find vehicles that were traveling faster than a certain speed, view the plate reads as a list, and sort the rows by the Speed column.

     

   • To investigate which patrol vehicles were in the vicinity during the alert, click the Vehicles tab and expand the Units section.
   • To investigate the events that correlate to the alert in time and location, click the Events tab.
     Tip: To pin an event to the Overview page, select the checkbox in the Pin column..

     

6. To refresh the information displayed in the Alert details task, click at the upper right corner of the task window, then click Refresh.