Limitations are software or hardware issues that cannot be fixed. For certain limitations, workarounds are documented.
The AMAG Symmetry plugin 3.1 includes the following limitations:
|1105711||The Locked and Unlocked door states, and the Enabled and Disabled reader states in AMAG Symmetry are not properly reflected in Security Center. In Security Center, doors always appear as Locked. When connected, readers appear as Running, whether they are Enabled or Disabled. When not connected, readers appear as Not running (the reader icon and name are red).|
|1058674||If you generate a report from the Visitor activities task with event filters selected, the query fails.|
|1051256||In the Peripherals tab of the plugin, the states of auxiliary outputs are not displayed.|
|1002928||Security Center cannot receive input state change events from monitored inputs in Security Desk when these inputs are associated to an intrusion detection area.|
|945464||The Description column in the event list of the Monitoring task is empty for the Door closed, Door open too long, and Door forced open events.|
|941009||When retrieving PersonalDataTitles, using the
G4TGetPersonalDataTitle API call, you receive a CommunicationException
error if you have any CardHolderDataTitle with the Email category
Workaround: Do not use the Email category type.
|935449||After creating alarms in Security Desk, not all of them are listed in bold in the event list of the Monitoring task.|