Troubleshooting: Cannot review acknowledged hits in Genetec Patroller™ - Genetec Patroller™ 6.6

Genetec Patroller™ University Parking Enforcement User Guide 6.6

Applies to
Genetec Patroller™ 6.6
Last updated
2021-02-01
Content type
Guides
Guides > User guides
Language
English (United States)
Product
Genetec Patroller™
Version
6.6

If you cannot review acknowledged hits, you can troubleshoot the issue.

What you should know

CAUSE: The Enable reviews setting may be turned off (it is on by default).

Procedure

  1. Open Genetec Patroller™ Config Tool.
  2. Select User interface.
  3. On the General tab, turn on the Enable reviews setting.