Workflow for University Parking Enforcement - Genetec Patroller™ 6.6

Genetec Patroller™ University Parking Enforcement User Guide 6.6
Product
Genetec Patroller™
Content type
Guides
Guides > User guides
Version
6.6
Language
English
Last updated
2021-02-01

This section provides an overview of a typical University Parking Enforcement workflow. Depending on how Genetec Patroller™ is configured, some of these tasks may not apply to your particular situation. For example, Genetec Patroller™ administrators can disable Manual capture, in which case it won’t be part of your workflow.

Before you begin your patrol

These are the common tasks to perform before you begin patrolling. If you can’t complete the tasks on this checklist, contact the Genetec Patroller™ administrator before starting your patrol.

Task Description Where to find more information
  • Insert USB key
 (Optional) If you use a USB key to download the required Genetec Patroller™ configuration data (e.g. hotlists, permit lists, etc), insert the key, and then tap Apply the Patroller configuration from the USB key.
  • Log on
 If this is the first time you’re logging on, you may need to change your initial password.
  • Check cameras
 Check the video feed of the Sharp(s) to see that they are working.
  • Check Security Center connection status
 If the status indicator on the notification bar is red, it means there’s an error with Genetec Patroller™. Tap the indicator for more information.
  • Check Genetec Patroller™ download status
 Tap the download status indicator on the notification bar to verify that Genetec Patroller™ downloaded the required hotlists.
  • Check enforcement rules
 Tap Zones to see if Genetec Patroller™ downloaded he correct zones. Selecting zones to enforce in Genetec Patroller™

During your patrol

These are the tasks to perform as you’re patrolling.

Task Description Where to find more information
  • Select enforcement zone
 Select the zone to enforce. The zones closest to you are displayed at the top of the list.
NOTE: The Genetec Patroller™ notification bar and toolbar buttons change color to match the selected zone.
 Selecting zones to enforce in Genetec Patroller™
  • Start patrolling
  • If you’re enforcing an overtime rule (overtime zone), do your first pass to log the parked vehicles’ current position. De-select the zone when finished, or before moving to a different zone.
  • If you’re enforcing a permit list, you aren’t comparing two points in time as with an overtime rule. Just start patrolling, and respond to hits as needed. De-select the rule when finished, or before moving to a different enforcement area.
  • (Overtime zone) Show due vehicles
 After you have done your first pass, tap Show due to see which vehicles are due for enforcement in chronological order. About the Show due button for University Parking Enforcement
  • (Overtime zone) Select the zone
 Select the overtime zone to enforce, then do your second pass. If any vehicles are in violation, respond to hits as needed.
  • Perform past read matching
 Match previously captured reads with a new or updated hotlist. Performing past read matching in Genetec Patroller™

After your patrol is finished

These are the tasks to perform after you’ve finished patrolling.

Task Description Where to find more information
  • Review acknowledged hits
 Review the hits you enforced or did not enforce during your patrol. Reviewing acknowledged hits in Genetec Patroller™
  • Offload data
 Depending on how your system is configured, you can offload data wirelessly to Security Center, a folder on the in-vehicle computer, or a flash drive. Offloading your data to Security Center from Genetec Patroller™
  • Log off
 Depending on how your system is configured, logging off may occur automatically when you offload data. Logging off from Genetec Patroller™