Cardholder and visitor changes made in OnGuard are automatically synchronized in Security Center. However, hardware device changes require a manual synchronization.
Make sure that the plugin role is connected to the OnGuard server.
Before you begin
For more information about which entities and properties are not automatcially synchronized, see Synchronized entities and properties.
What you should know
- From the home page in Config Tool, open the Plugins task.
- In the Plugins task, select the OnGuard plugin from the entity browser, and click the Properties tab.
Under Synchronize, select the
Cardholders option if you want include the
cardholders in the synchronization.
NOTE: The synchronization will take longer if you have a lot of cardholders.
- Click Manual synchronization.