call dialog box
The call dialog box is a Sipelia-related dialog box that appears
from the notification tray within Security
Desk once an incoming call comes in from a
SIP endpoint. In the call dialog box, users can
manage their calls and their list of contacts and favorites, and set their
availability status.
Call report
The Call report task is an investigation
task. You can use it to review call sessions and generate reports. Among the possible actions
that can be performed in this task, users can view the call logs for all sessions, watch
playback video of all recorded call sessions, and see the bookmarks that have been added to
video sequences of associated cameras.
call session
A call session is the sequence of events or activities that
occur from the time a SIP call is started to the time that it ends, including all call
transfers. For example, if a call is transferred twice, the sequence of events that occur in
both those transfers are all part of the same call session. In a Security Center system equipped with the Sipelia™ module, call sessions can be reviewed and exported
through the Call report task within Security
Desk.
Config Tool
Config
Tool is
the Security Center administrative application used to
manage all Security Center users and to configure all
Security Center entities such as areas, cameras,
doors, schedules, cardholders, patrol vehicles, ALPR units, and hardware
devices.
conversation window
The conversation window is a Sipelia™-related window that opens within Security
Desk once a SIP call has been accepted by
either the caller or the recipient of a call. From the conversation window, Security Center
users can manage conversations, forward calls, and view associated video when
available.
dial plan
A dial plan is a collection of rules that defines how calls are routed locally or between two SIP trunks. Dial plans ensure that calls are routed and rerouted correctly, and they also allow administrators to block calls to certain geographic locations or ensure the privacy of the callers.
entity
Entities are the basic building blocks of Security Center. Everything
that requires configuration is represented by an entity. An entity can represent a
physical device, such as a camera or a door, or an abstract concept, such as an alarm, a
schedule, a user, a role, a plugin, or an add-on.
Genetec™ Server
Genetec™
Server is the Windows service that is at the core of Security Center architecture, and that must be installed on
every computer that is part of the Security Center's
pool of servers. Every such server is a generic computing resource capable of taking on any
role (set of functions) you assign to it.
notification tray
The notification tray contains icons that allow quick access
to certain system features, and also displays indicators for system events and status
information. The notification tray display settings are saved as part of your user
profile and apply to both Security
Desk and Config
Tool.
regular expression
A regular expression is a sequence of symbols used by a
regular expression engine to identify all the strings of characters that match a
specific search pattern without having to list all the possible discrete values that
must be returned. The Microsoft's .NET Framework Regular Expression engine is the
engine used in Sipelia™.
ring group
A ring group is a group of SIP entities that has its own
unique SIP phone extension. All entities (or members) within a ring group are part of a call
list, and all members get called when the ring group extension is called. The members of a ring group can either be called all at the
same time, or successively at a set interval. The call
stops ringing when any one of the members within a call list answers the
call.
role
A role is a software component that performs a specific job within
Security Center. To execute a role, you must assign one or more servers to host
it.
Security Center
Security Center
is a truly unified platform that blends IP video surveillance, access control, automatic
license plate recognition, intrusion detection, and communications within one intuitive and
modular solution. By taking advantage of a unified approach to security, your organization
becomes more efficient, makes better decisions, and responds to situations and threats with
greater confidence.
Security Desk
Security
Desk
is the unified user interface of Security Center. It
provides consistent operator flow across all of the Security Center main systems, Omnicast™, Synergis™,
and AutoVu™. The unique task-based design of Security
Desk lets operators efficiently control and
monitor multiple security and public safety applications.
Sipelia™
Sipelia™ is a core module of Security Center. Using this module, Security Center users can make, receive, and manage
SIP-based voice and video calls over a network. Running on the open source Session
Initiation Protocol (SIP), Sipelia™ also integrates
existing video and access control platforms with intercom systems, and allows users to log
call activities.
SIP client
A SIP client is a program with softphone functionality that
users can install on their computers or mobile devices to make and receive voice or
video calls from other SIP clients. A SIP client requires a SIP account, and typically
includes a user interface from which users can manage calls and also view call-related
video streams, if such a feature is supported. Examples of SIP clients are SIP phones,
softphones, and SIP intercoms. Once Sipelia™
Client is installed and configured, Security
Desk is also an example of a SIP
client.
Also known as: softphone
Sipelia™ Server
Sipelia™ Server is
the SIP server component of Sipelia™. It
receives and administers information about the different SIP endpoints, and essentially
facilitates the communication between two or more endpoints that are communicating in a
SIP environment. Sipelia™ Server also collates
and stores important data, such as contact list information, SIP server settings, and
call session recordings.
Sipelia™ Server
must be run by a Security Center plugin role,
and therefore, must be installed on every Security Center server on which you intend to host
the plugin role.
SIP endpoint
A SIP endpoint is the device or system that is at each end
of a SIP call session. Examples of endpoints are hard-wired phones, voice mail systems,
and intercoms. A SIP client such as a softphone, is another example of an endpoint. Once
Sipelia™ Client is installed and configured,
Security
Desk is considered both an
endpoint and a SIP client.
Also known as: user
agent
SIP entity
A SIP entity is a Security Center entity that has SIP-related
capabilities. In Security Center, examples of SIP entities are users, ring groups,
and SIP devices such as SIP intercoms.
SIP extension
A SIP extension is a numeric value assigned to a SIP device so
that the device can make and receive SIP calls. Typically, a SIP extension is also used
to register the SIP device (to which it is assigned) to a SIP server. To be able to communicate with other SIP endpoints, every
SIP entity (user, ring group, or intercom) in Security Center must have a unique SIP
extension assigned to it.
SIP intercom
A SIP intercom is an intelligent SIP endpoint that provides
two-way phone connectivity in a SIP environment. In Security Center, a SIP intercom is
one of the established SIP entities, and it is the only SIP entity that is an actual
device. The other SIP entities are Security Center users and ring groups.
SIP trunk
A SIP trunk is a SIP server that allows users to connect their
existing SIP servers to other servers, thus extending their VoIP capabilities and allowing
them to migrate their old PBX systems to a unified VoIP system. With an integrated dial plan,
SIP trunks make it possible for SIP extensions that reside on different SIP servers to
communicate with one
another.
VoIP inventory
The VoIP inventory task is a
maintenance task that reports on the SIP entities and all of the Security Center users with SIP accounts in your
system.