Dispatching CompassPlus™ elevators manually in Security Desk - Otis Compass 3.2

To grant access to a tenant who forgot their credential, or to allow emergency personnel to access a floor, you can manually dispatch an elevator in the Otis CompassPlus™ system from the Monitoring task in Security Desk.

1. From the home page in Security Desk, open the Monitoring task.
2. Do one of the following:
   • Right-click a Destination Entry Computer (DEC) in the area view, and click Dispatch elevator ().
   • Drag a DEC entity from the area view to a canvas tile, and then click Dispatch elevator () in the Otis Compass widget.
3. In the Dispatch elevator dialog box, select a floor and an elevator door side.
   
4. If the passenger has a special label, expand the Special labels list and select a label.
   Special passenger labels are created in the CompassPlus™ system and are created in Security Center the first time the Otis Compass plugin role is connected to the CompassPlus™ system. The behavior of the elevator changes depending on the settings that were configured for that label in the CompassPlus™ system.
5. Click OK.