You can modify the preconfigured triggers.
What you should know
You can change the preconfigured incident type trigger settings by adding or removing
trigger events, adding conditions to the triggers, and so on.
Procedure
To modify preconfigured incident triggers:
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From the Config Tool, select the
Incident configuration task.
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In the Incident configuration tab, select the incident you want
to modify.
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Click the Triggers tab.
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Click the preconfigured triggers and add or remove triggers as needed.
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Click Apply to save your modifications.
Modifying the manual trigger option
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If you want to enable or disable the option to manually trigger the incident, you can
change this setting in the incident’s Properties tab.
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Click Apply to save your modifications.