If basic authentication is disabled, you can enable it using the Config Tool.
To revert to the basic authentication scheme on a specific video unit:
- From Config Tool, open the Hardware inventory task.
Run the report on the video units that are inactive (in red) in your
You might need to scroll horizontally to the right to see the Authentication scheme column.
In the report pane, select the video units that are inactive and click
Reset authentication scheme.
The Authentication scheme changes to Anonymous. After the Archiver successfully connects to the video unit, the exact authentication scheme is displayed.
To revert to the basic authentication scheme for a specific manufacturer:
- From Config Tool, open the Video task.
- Select the Archiver role that controls your cameras and click Extensions.
- Select the manufacturer that you want and set Refuse basic authentication to OFF.
- Click Apply.