Ensure that you have sufficient space on your Synergis™ appliance before installing updates or new
firmware. You can verify how much space is available and perform storage cleanups on your
appliance from the Storage page of the Synergis™ Appliance Portal.
What you should know
The
Storage page is available starting in Synergis™ Softwire 11.2.2. Different cleanup options are available on
the
Storage page, depending on the production image version of your
appliance.
You can find the production image
version and the Synergis Softwire version on the
System status page of the Synergis™ Appliance Portal.
IMPORTANT: While a
cleanup is in progress, firmware updates and system restarts are blocked on the Synergis™ Cloud Link appliance.
Procedure
-
Log on to the Synergis unit.
-
Click .
-
Select one or both of the following cleanup options:
- General and temporary storage cleanup
- This option is available on all production images. When you start this
cleanup, the Desktop and Downloads folders for all existing
users, and files pertaining to previously installed versions of Synergis Softwire are deleted.
- Platform update cleanup
- This option is only available starting on production image 4. When you
start this cleanup, a Windows command is run to reduce the size of the
WinSxS folder. This cleanup can take several hours.
- Delete SCP log and archived SCL logs
- This option only applies to legacy Synergis Cloud Link (SCL) units with
image version 4.0 and later. This cleanup deletes all SCP and SCL logs
stored on the unit.
-
Click Start cleanup.
