Importing and exporting settings in the SharpOS 13.4 Sharp Portal - SharpZ3 | SharpOS 13.4

AutoVu™ SharpZ3 Deployment Guide 13.4

Applies to
SharpZ3 | SharpOS 13.4
Last updated
2023-02-03
Content type
Guides > Deployment guides
Language
English
Product
SharpOS
SharpZ3
Version
13.4

You can export SharpZ3 settings for use as diagnostic information if required by the AutoVu™ Support team. You can also use the exported settings file to restore the configuration of the SharpZ3 unit or to copy the configuration to another unit.

What you should know

  • You can only import settings from the same Sharp model, for example, a SharpZ3 can only import settings from another SharpZ3.
  • You cannot export a configuration from a newer SharpOS version to an older SharpOS version.
  • WARNING: When you import settings to a SharpZ3, the camera's current configuration is lost with some exceptions, including:
    • Sharp Portal password
    • Network static configuration
    • Certificates
    • Product improvement program registration
  • Battery monitoring settings are unaffected by the import operation.

Procedure

To export SharpZ3 settings:

  1. Log on to the Sharp Portal of the SharpZ3 that you want to export settings from.
  2. From the Configuration menu, click General settings > Recovery.
  3. From the Settings section, select one of the following options:
    Export diagnostics
    Export a file that includes SharpZ3 diagnostics and SharpZ3 settings.
    Export settings
    Exports configuration and diagnostic settings as a .zip file. You can use the .zip file for technical support, or you can import the settings to another Sharp unit for quick configuration
    The system prepares the files and displays the message "Download succeeded".
  4. Save the diagnostics .zip file to a location that is accessible to the browser that is used to view the portal and to the Windows user that will be importing the file. The file is named with the date and time the file was created, for example, Diagnostics-2020-02-25_12_49_36.

To import SharpZ3 settings:

  1. Log on to the Sharp Portal of the SharpZ3 that you want to import settings to.
  2. From the Configuration menu, click General settings > Recovery.
  3. From the Settings section, click Import settings.
  4. Enter the path and filename, or browse to the ZIP file with the SharpZ3 settings you want to import and click Yes, import.
  5. Follow the on-screen instructions and import the settings to the camera.