Enrolling machines in Genetec Update Service - Genetec Update Service

Genetec™ Update Service User Guide

Product
Genetec Update Service
Content type
Guides > User guides
Language
English
Last updated
2024-07-04

To see and update a server or workstation on the Main GUS, the machine needs to be enrolled. Machines must be discovered before they appear in the Machines tab of the Main GUS. Once discovered, the administrator can enroll or reject them.

What you should know

  • Machines must have outbound port 4595 open to communicate with the Main GUS. In turn, the Main GUS must have inbound port 4595 open.
  • Workstations must be enrolled manually.
  • Servers connected to the Directory are automatically enrolled.
  • Most machines are auto discovered by retrieving the Main GUS address using one of the following:
    • Config Tool or Security Desk: The Directory address used in Config Tool or Security Desk is used as the Main GUS address.
    • Expansion server: An expansion server that lacks Security Desk or Config Tool attempts to connect to the Directory address provided in Server Admin.
    • If a machine is not auto discovered, you can recruit it manually.

Procedure

  1. Ensure that the machines have been discovered.
  2. Open Genetec™ Update Service.
  3. In the Machines tab, select the machine you want to enroll.
  4. In the window that opens, choose from the following options:
    • Click Add to complete the enrollment process and add a new machine. The Main GUS can view the machine's products and send install notifications for available updates.
    • Click Reject to ignore enrollment of a server or workstation. The Main GUS ignores all further communication from this machine.
    • Click Reset to delete enrollment of a server or workstation and all information related to this machine.
    • Click Replace to accept the machine's new certificate.
    NOTE: Machines remain connected to the Main GUS until they are rejected or reset. At that point the machine will again attempt to enroll to a Main GUS. This minimizes the number of standalone machines.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.