Known issues in Genetec Update Service - Genetec Update Service

Genetecâ„¢ Update Service User Guide

Applies to
Genetec Update Service
Last updated
2024-02-29
Content type
Guides > User guides
Language
English
Product
Genetec Update Service

Genetecâ„¢ Update Service includes the following known issues.

Issue Description
3055210 After a fresh Security Center install, GUS is in main GUS mode. This affects workstations installed with 5.10.0 to 5.10.2.
Workaround: Remove the Main GUS mode on the workstation by stopping the GUS, changing the MasterGusParameters.xml <IsMaster>true</IsMaster> to <IsMaster>false</IsMaster>, and restarting the GUS.
1849391 Updating from version 2.2.77.1 or earlier requires a page refresh. This is necessary due to a new authentication certificate used by GUS.