Limitations in Genetec Update Service - Genetec Update Service

Genetec™ Update Service User Guide

Applies to
Genetec Update Service
Last updated
2024-02-29
Content type
Guides > User guides
Language
English
Product
Genetec Update Service

Genetec™ Update Service includes the following known limitations.

Issue Description
76364 Omnicast™ Compatibility Packs are no longer updated during a Security Center upgrade.
72297 Transport Layer Security (TLS) versions 1.0 and 1.1 are no longer supported.
3117426 GUS requires Transport Layer Security (TLS) 1.2 protocol for communication. If TLS 1.3 is enabled on an Operating System that does not support 1.3 natively, GUS will not work.
2484173 GUS no longer supports Internet Explorer version 11 and earlier.
1058855 You cannot use a Genetec Update Service (GUS) 2.1.654.1 or later as a proxy with any GUS 2.1.8.0 and earlier.
1354995 If you use the GUS Service User feature to install Security Center, you cannot use double quotation marks in the password.
1609560 Run GUS under a Local System Account for versions before 2.2.11.1.
Workaround: If you are not running under a Local System Account, see Cannot update GUS when running under a Service User.
1706276 Upgrading the secondary server using GUS requires some manual steps.
Workaround: For more information, see Upgrading secondary server with GUS.