Manually synchronizing CCURE 9000 entities - CCURE 3.6

CCURE Access Control Plugin Guide 3.6

Applies to
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C•CURE 9000 Access Control
Plugin and extension guides

A manual synchronization is required first time you connect to the CCURE 9000. Synchronization imports all compatible entities from the CCURE 9000 server into Security Center. You can choose which entities to import and from which CCURE 9000 partitions.

Before you begin

What you should know

Synchronization can take many minutes or even hours to complete, depending on the number of entities to import from the CCURE 9000 system. For faster synchronization, disable the synchronization of entities that you do not require.

Subsequent synchronizations take less time than the first one.


  1. From the Config Tool home page, open the Plugins task.
  2. Select the CCURE Access Control plugin from the entity browser, and click the Synchronization tab.
  3. Expand the Synchronization options section, click , and then add a Security Center partition.
    All synchronized CCURE entities, except XFEvents, will be added to the Security Center partitions that are listed in the Entity partition section. You assign XFEvents to partitions from Alarm and events tab.
  4. Expand the Synchronization details section, and then click the Manual synchronization button.
    In the Manual synchronization dialog box, choose the entities you want to synchronize.
    IMPORTANT: For the first synchronization, it is recommended to synchronize one type of entity at a time.
    • Turn off the Partitions filter to synchronize all CCURE 9000 partitions. This is the default setting.
    • Turn on the Partitions filter, and select the specific CCURE 9000 partitions to synchronize. Warning: If you turn on the filter without selecting a CCure partition, nothing is imported.
    Turn on Events to get all existing CCURE 9000 XFEvents. All synchronized XFEvents are listed in the Alarms and events page of the CCURE plugin role. Note: XFEvents are not added to the Security Center partition that is selected in the Synchronization options above.
    Hardware, areas and zones
    • Turn on Hardware, areas and zones to get all existing panels, readers, doors, areas, and zones from the CCURE 9000 software.
    • Turn on Inputs to get all available inputs on the CCURE 9000 panels.
    • Turn on Outputs to get all available outputs on the CCURE 9000 panels.
    • Turn on Personnel to get the basic personnel data, like first and last name.
    • Turn on Disabled to get personnel that are disabled in the system.
    • Turn on Pictures to get the personnel photos. Choose either a full or thumbnail image.
    • Turn on Customer labels to get the custom fields for the personnel.
    • Turn on User defined fields to get the fields created for the personnel.
    • The CCURE 9000 journal is a log of event notifications, such as door open and access denied.
    • Turn on Journal, and then specify how many days of event notifications to retrieve. Journal events are stored in the Security Center database. You can view them by generating the related report tasks in Security Desk.
  5. Click OK, and then Apply.
    To see the progress of the synchronization, click , next to the synchronization State.
  6. If the table remains empty after the synchronization, click the Refresh () button to update it.


When synchronization is complete, the following occurs:
  • If this is the first synchronization, the CCURE Access Control plugin role changes from yellow to gray when it connects to the CCURE 9000 server.
  • All CCURE 9000 XFEvents are listed in the Alarms and events page of the CCURE Access Control plugin role. XFEvents that require acknowledgment are listed as Alarms and XFEvents do not require acknowledgment are listed as Custom events.
  • Panel inputs and outputs are listed under the CCURE Access Control plugin role in the entity browser and in the Area view task.