To find video files that are no longer referenced by your Archiver database, you can
use the VideoFileAnalyzer.exe tool found in the Security Center installation folder.
What you should know
An orphan file is a video file that is no longer referenced
by any archive database. Orphan files remain on the disk until they are manually
deleted. This situation occurs when the archive database is changed inadvertently,
creating a mismatch between the number of video files referenced in the database and the
actual number of video files stored on disk.To avoid this problem perform a full archives backup
before changing the database, and restore
the backup after changing the database.
Procedure
-
Open the VideoFileAnalyzer.exe tool.
- C:\Program files (x86)\Genetec Security Center 5.10\ (64-bit computer)
- C:\Program files\Genetec Security Center 5.10\ (32-bit computer)
-
At the bottom of the Video File Analyzer dialog box, click
Find orphan files.
-
In the Find orphan files dialog box, specify which archive
database you want to check for orphan files.
You can find the database server and database name in the
Resources page of the Archiver or Auxiliary Archiver role in
Config
Tool.
-
Under the Folders to scan section, click
Add ()
to add the folders you want to scan, and click OK.
-
Click .
-
Select files in the Orphan files section, and do one of the
following:
- To permanently remove the selected files from your system, click
Delete files ().
- To move the selected files to another location and free up archive storage
space, click Move files to another folder ().
By moving the files,
you can examine them and decide what to do with them later without affecting
the archiving role's operation.
- To index the selected files in the archive database again, click
Add files to the database (). This ensures that
they can be found using the Archives report in Security Center.
NOTE: Only basic information,
such as recording start time and end time is retrieved. This operation should
only be used as an emergency measure; therefore, it is recommended to back up
your database before you index the files again.
To delete, move, or index all the files found in the folders you added, click the
corresponding colored button.