Genetec Mission Control™ privileges - Genetec Mission Control™

Genetec Mission Control™ Administrator Guide

Genetec Mission Control™
Content type
Guides > Administrator guides
Last updated

For administrators to configure incidents in Config Tool, and for operators to use the Incident Monitoring and Incident report tasks in Security Desk, the correct user privileges must be granted to their user accounts.

Configuring user privileges for Genetec Mission Control™

Default privileges are assigned to some user groups, such as administrators, operators, and supervisors. Individual users in these user groups inherit their privileges from the parent user group, unless specified otherwise. The operator and supervisor privilege template typically grants access to Security Desk.

In the Config Tool User management task, you can configure or modify the user or user group privileges on the Privileges page of the user or user group.

To learn more about the privilege hierarchy, privilege inheritance, and assigning privileges, see the Security Center Administrator Guide and the Security Center Hardening Guide.

NOTE: For a list of all available Security Center privileges, see the Security Center privileges spreadsheet. You can sort and filter this list as needed.

Administrative privileges

Administrative privileges grant access to Genetec Mission Control™ incident management activities using Config Tool.

By default, administrators have all privileges. If you create a user account from one of the other privilege templates and you want this user to add and configure incidents, the user account requires the following incident management administrative privileges for Config Tool in Genetec Mission Control™:

Privilege Subcategory of privileges Includes privileges to Actions that can be performed
Incident management (Genetec Mission Control™) View incident and incident category properties Modify incident and incident category properties
  • Add incidents and incident categories
  • Delete incidents and incident categories
  • Modify incident types and categories operational status
View document properties Modify document properties  
View profile properties Modify profile properties
  • Add profiles
  • Deactivate profiles
  • Delete profiles
View incident audit trail report    

Action privileges

Action privileges control the actions that can be performed on Genetec Mission Control™ incidents.

Privilege Subcategory of privileges Includes privileges to Actions that can be performed
Incidents (Genetec Mission Control™) Add incident comments Edit and delete incident comments  
Add incident reminders Modify and delete incident reminder  
Change profile assignment    
Edit incident filter templates    
Export incidents    
Forward incidents    
Link incidents    
Monitor incidents set to Testing mode    
Take incident ownership Attach documents Delete attached documents
Add links Delete attached links
Change additional fields  
Change incident description  
Change incident priority  
Change incident type  
Forcibly close unresolved incidents  
Forcibly resolve incidents that have non-validated steps  
Override incident ownership  
Third-party integration mode    
Transfer incidents    
Transfer to a profile    
Trigger incidents    
TTR Metrics    

Task privileges

Task privileges control the accessibility of the tasks.

Privilege Subcategory of privileges Includes privileges to Actions that can be performed
Administration Incident configuration   Run the Incident configuration task in Config Tool
Operation Incident monitoring Run the Incident monitoring task in Security Desk
Investigation Incident report Modify reported incidents (Genetec Mission Control™)  
Profile report   Review profile assignments