To view and dewarp video images in Security Desk from Vivotek FE8171V units, you must manually enable watermarking on the unit.
For all Vivotek fisheye camera lenses, watermarking must be enabled for dewarping to work. For Vivotek units that are supported by the Genetec™ Protocol, watermarking is enabled by default. However, Vivotek FE8171V units are not supported by the Genetec™ Protocol, so you must manually enable watermarking.
What you should know
To enable watermarking for a Vivotek FE8171V unit:
Type the following URL in a web browser: http://<IP Address>/cgi-bin/admin/setparam.cgi?videoin_c0_enablewatermark=1.
Configure your Vivotek fisheye camera lens.