This section explains how to install Genetec
Patroller™ software which is generally installed on the patrol vehicle's in-vehcile
computer.
Procedure
-
Double-click Setup.exe in the root folder of the Genetec
Patroller™ installation package.
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Select the installation language (English or French), and click
OK.
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If you are prompted to install any missing prerequisites, click
Install. A reboot might be required.
-
Once the prerequisite software is installed, In the InstallShield Wizard
Welcome window, click
Next.
-
Read and accept the License Agreement, and then click
Next.
-
In the Language Selection page, select the user interface
language for AutoVu™Genetec
Patroller™ applications, and click
Next.
-
Select the default installation folder, and then click
Next, or click Change to
choose a different installation folder.
-
In the Select Type window, select
Complete or Custom
installation.
-
If performing a Custom installation, click the Component
icon to display a list of installation choices. Select a component
in the list. Under Feature Description, the requirements
for each component are displayed. To remove the component, click This
feature will not be installed on local hard drive.
-
To display the available space on the disk volumes of your machine, click
Space.
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In the Patroller Connectivity page, select whether you
want Genetec
Patroller™ to connect to Security Center or run in stand-alone
mode.
-
If you chose to have Genetec
Patroller™ connect
to Security Center, select the Genetec
Patroller™ configuration you want to
install.
-
In the Maps Configuration Selection window, select whether
to install maps or not.
NOTE: Maps are mandatory for City and University parking enforcement.
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In the Database Server Selection window, do one of the
following:
-
Click Next.
You’ll be prompted to select your database server authentication method:
- Windows Authentication
- Only users with Windows administrator privileges on the Patroller
computer will be able to access the Genetec
Patroller™ database.
- SQL Server and Windows Authentication (mixed mode)
- This is the recommended authentication method. It allows users that
don’t have Windows administrator privileges to access the Genetec
Patroller™ database. You’ll need
to choose a Login and
Password for the Patroller application to
be able to access the database.
- The login and password you choose will be embedded in the Genetec
Patroller™ Config Tool
Connection string.
-
Click Next.
You’ll be asked to select performance enhancement settings. For optimal
database and image storage performance, it is recommended to select both
options.
-
Click Next.
You’ll be asked to allow the setup program to automatically create firewall
rules. This will open the required ports that Genetec
Patroller™ needs to communicate with
Security Center and the
connected Sharp units.
If you don’t allow the setup program to open the ports, you’ll need to open
them manually after the installation is complete.
-
Click Next.
-
Click Install.
-
When the installation is complete, click Finish.
After you finish
- If you did not allow the setup program to automatically create firewall rules,
then open the default ports to
ensure that all AutoVu™ components can
communicate with each other.
- If you have anti-virus software, it is recommended to add the following paths
and files to the exception list of your anti-virus software. Failure to do so
may result in slower performance from Patroller and extended software load times.
- C:\Program Files (x86)\Genetec AutoVu X.X
- C:\Offload
- C:\Program Files (x86)\Microsoft SQL Server
- C:\ProgramData\Genetec