Troubleshooting: Wheel imaging not working in Genetec Patroller™ - Genetec Patroller™ 6.6

Genetec Patroller™ Administrator Guide 6.6

Applies to
Genetec Patroller™ 6.6
Last updated
2022-04-22
Content type
Guides > Administrator guides
Language
English (United States)
Product
Genetec Patroller™
Version
6.6

If you are not receiving any wheel images, you can troubleshoot the issue.

What you should know

CAUSE: The required ports might not be open.

Procedure

TRY THIS:

Open ports 4545 and 4546 on the in-vehicle computer to ensure that all AutoVu™ components can communicate with each other.
For information about opening ports, see your Windows Help.