To make sure that your Genetec
Patroller™
installation goes smoothly, you must perform a series of preconfiguration steps.
Before you begin
If Genetec
Patroller™ is
installed or upgraded by users who are not logged in as Windows administrators, you
must ensure that these users have access rights to the Genetec
Patroller™ installation folder. Note that the
name of the folder changes with each major release.Procedure
-
Read the Genetec
Patroller™ Release
Notes for any known issues and other information about the
release.
-
Check the Genetec
Patroller™ system
requirements.
-
Check the SQL Express database requirements.
The
Genetec
Patroller™ setup installs SQL
Express 2014 which supports up to 10 GB of data for hotlists, permit
applications, and overtime applications with wheel imaging.
NOTE: License plate
images are stored on the file system and they are excluded from the 10 GB
limit.
Best Practice: If you’re upgrading Genetec
Patroller™ and you are still using SQL
Express 2008 R2, you should let the Genetec
Patroller™ setup program install SQL
Express 2014.
-
Disable the Windows User
Account Control security option.
NOTE: Not applicable to Genetec
Patroller™ Standalone.
-
(Windows 8.1) Enable Patroller
clock synchronization with Security Center.
NOTE: Not applicable to Genetec
Patroller™ Standalone.