Supported Allegion Schlage lock features in Synergis™ Softwire 11.2 - Synergis™ Softwire 11.2

Synergis™ Softwire Integration Guide 11.2

Applies to
Synergis™ Softwire 11.2
Last updated
Content type
Guides > Integration guides
Synergis™ Softwire
Integration guides

Allegion Schlage AD, LE and NDE Series lock integration requires a Mercury EP or LP (or Honeywell) controller. If the AD Series locks are disconnected from their controller, the locks cannot grant access or store offline events. However, the mechanical key, as well as the inside handle, can still be used to open the door.

Synergis™ Softwire 11.2 supports the following Allegion Schlage lock features.
The following is the legend for some common values found in the Supported column:
Feature is offered by the interface module and is supported by Synergis™ Softwire.
Feature is offered by the interface module but is not supported by Synergis™ Softwire.
Not applicable
Feature is not offered by the interface module.
Features Supported
General characteristics  
Category of interface module Electronic lock
Communication protocol1 RS-485, radio, Bluetooth
Encrypted communication Yes2
Online operation (connected to the Synergis™ unit)  
Standalone mode Not applicable
Supervised mode No
Dependent mode Yes
Offline operation (no connection to the Synergis™ unit)  
Standalone mode Not applicable
Degraded mode No
Wireless operation Yes3
Contact the Synergis™ unit on event NDE & LE locks
Polling interval Yes
Scheduled radio contact (Status report interval) On Lock (NDE & LE)
Battery checks Yes
Power fail lock settings (Fail Safe/Fail Secure) On Lock (NDE & LE)
ENGAGE integration NDE & LE locks4
Maximum number of offline events Not applicable
Maximum number of credentials (for autonomous decision making) Not applicable
Maximum credential length (in bits) 645
Maximum number of interface modules per Synergis™ unit RS-485 channel 326
Recommended maximum number of interface modules per Synergis™ unit Not applicable7

1 The Allegion Schlage lock communicates with the Mercury EP or LP controller using RS-485 (AD-300), or radio (AD-400). The Mercury controller communicates with the Synergis™ unit over IP. LE and NDE locks connect to the ENGAGE gateway over Bluetooth.

2 The AD-400 (wireless lock) communicates over a 900 MHz channel using AES-128 bit encryption.

3 The AD-400 model is a wireless lock. Requires the PIM400 communication module. NDE and LE locks require an ENGAGE Gateway.

4 The integration is done through Mercury EP or LP panels. Only EP1501, LP1501, EP2500, and LP2500 are supported. As of Synergis™ Softwire 10.11, Mercury Firmware version 1.25.6 enables all Mercury controllers to support Allegion Schlage locks.

5 The credential limit of the default configuration. Up to eight different credential lengths are supported.

6 EP2500 or LP2500 controllers have two RS-485 channels, for a maximum of up to 64 interfaces, or 32 interfaces per channel.

EP1501 and LP1501 controllers have one RS-485 channel, which supports up to 8 interfaces.

7 In the Allegion Schlage lock integration, it is the Mercury controller that is viewed as the interface module, not the Allegion Schlage lock. For the recommended number of Mercury EP or LP controllers per Synergis™ unit, see Supported Mercury controller features in Synergis™ Softwire 11.2.