Creating the diagnostic service account for the Synergis Cloud Link unit - Synergis Cloud Link 2.0.4

Synergis™ Cloud Link Administrator Guide 2.0.4

Applies to
Synergis Cloud Link 2.0.4
Last updated
Content type
Guides > Administrator guides
Synergis Cloud Link

Creating a service account through the Synergis™ Appliance Portal allows you to give basic diagnostic and troubleshooting access to someone who does not have administrator privileges.

What you should know

The username and default password for the diagnostic service account are both service. You can change the default password immediately after enabling the account or be forced to change it the first time you log on using the account.


  1. Log on to the Synergis Cloud Link unit as administrator.
  2. Click Configuration > Users.
  3. Click Enable diagnostic service account.
    A dialog box opens, confirming that the service account was enabled.
  4. Click OK.
  5. Click the service tab, and then change the default password to a strong password.
    Users page in the Synergis™ Appliance Portal showing a strong password entered for the service user.
  6. Click Save.