Information about your Synergis Cloud Link unit - Synergis Cloud Link 2.0.4

Synergis™ Cloud Link Administrator Guide 2.0.4

Applies to
Synergis Cloud Link 2.0.4
Last updated
Content type
Guides > Administrator guides
Synergis Cloud Link

The Unit tab on the System status page of the Synergis™ Appliance Portal shows information about the unit's hardware and firmware.

Property name Property value
Hostname Hostname of the Synergis Cloud Link unit. The default hostname is the letters "SCL" followed by the unit’s MAC address. The MAC address is the first address on the label sticker on the unit. For example, if the label says 0010F32CF482, then the default hostname is SCL0010F32CF482.
Hardware type Genetec Synergis appliance
Product type Synergis Cloud Link G2
Firmware version The version of the Synergis Cloud Link firmware running on the unit.
Synergis Softwire version The version of Synergis Softwire that is bundled in the Synergis Cloud Link firmware.
Build date The date when the firmware was built.
Upgrade date The date when the firmware was upgraded to the current version.
RAM The used RAM and the total RAM.
Storage The used storage and the total storage.
Internal temperature The internal temperature of the unit. When the upper or lower temperature thresholds are crossed, this value turns red and a warning is shown in the portal notifications.

For more information, see Synergis Cloud Link G2 specifications.

RTC battery voltage The RTC battery level in volts. When the lower threshold is crossed,a warning is shown in the portal notifications and in Security Center.
Power source The power source of the unit.
Runtime environment Installed software framework version.
Discovery port The discovery port used by the Access Manager roles to communicate with this Synergis Cloud Link unit.
NOTE: The IP address of the Access Manager must also be known to the Synergis unit for any communication to take place between the two.
System uptime Time elapsed since the hardware was last restarted.
Service uptime Time elapsed since the last software restart.
Currently connected Access Manager IP address of the Access Manager that is managing this unit.
List of all Genetec devices on this discovery port and subnet List of the IP addresses of all Access Manager roles that have, at one time or another, been connected to this unit.
Offline log count Number of logged events not yet synchronized with the Access Manager role when the unit is offline. Indicates zero when the unit is online.
NOTE: These are generic events reported to the Access Manager. Not to be confused with the Synergis Cloud Link unit's own troubleshooting logs.
Number of configured channels Number of communication channels that are configured with interface modules attached. The Synergis Cloud Link unit features two types of channels, IP and RS-485.
Serial number The serial number of the unit.
Number of peers connected to this unit Number of Synergis Cloud Link units connected to this unit as peers.