If your mobile device is lost or has been stolen, or you want to stop using the Stratocast™ mobile apps, you can delete the key from your Stratocast™ portal.
What you should know
You must have a valid mobile authentication key to connect to the Stratocast™ mobile apps. Once your mobile authentication key is entered, your key is stored on your device. You only need to enter the key again if you modify it, or if you delete the key and then create a new one.
- At the top of the page, click your name, and then click Preferences from the drop-down menu.
- In the Mobile authentication key field, click Delete.
- In the confirmation window, confirm or cancel your changes.
Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.