Adding remote monitoring users in Stratocast™ - Stratocast™

Stratocast™ Integrator Guide

Applies to
Last updated
Content type
Guides > Integration guides
English (United States)

To allow integrators who use Security Center to manage their client accounts from their local installation of Security Desk, you can add a remote monitoring user and then configure the Federation™ role in Config Tool.

Before you begin

Make sure that you have created the client account that you want to add the remote monitoring user to.

What you should know

You can only add one remote monitoring user. From their local version of Security Desk, integrators that are assigned as remote monitoring users can manage the client accounts that they are associated with, as well as view and control their client's cameras.
NOTE: The integrator user and integrator administrator user levels can add remote monitoring users. Client administrators can also add a remote monitoring user if Stratocast™ support have enabled the function for the client account(s).


  1. If your username is registered to multiple Stratocast™ accounts, select an account.
  2. Click Clients and then select an account from the Account name column.
    NOTE: If you have difficulty finding the client account, you can search for it by using the Search box.
  3. In the Remote monitoring users field of the Users section, click Create.
    NOTE: If the Remote monitoring users field is not displayed, contact Stratocast™ support.
  4. Enter a brief description to identify the user and then click Create remote monitoring user.
    The User state field changes from Creating to Active. The remote monitoring user is added.
  5. In the Connection details field, click Download and follow the onscreen instructions to open the text file or save it to your local drive.
    A text file that contains the remote monitoring user's Security Center credentials is automatically generated.


Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.

After you finish

Using the Security Center credentials that were automatically generated, create a Federation™ role in Config Tool.