To help clients that have multiple sites better manage their accounts, you can create
an account for each of their sites and assign the same client administrator username to
oversee all sites.
What you should know
The username you use for the client administrator can be used by one or more people
to help manage the different sites. When the username is active in
Stratocast™, the administrator username can access each of the accounts from
a single location within their
Stratocast™ portal.
Procedure
-
Enter account information specific for each site.
Enter a different address for each store.
-
For each account, create a client administrator that has the same
username.
Tip: Although the administrator's first and last names are mandatory
credentials, do not worry about entering the name correctly for each
account. Once a username is active, assigning that username to
another account automatically forces the system to use the first and last names that were
entered when first registering the username.
Let's assume your administrator's name is Store
Admin and the username is storeadmin123@gmail.com. Once you enter these credentials for the first
site that you create, the username and name are linked in the system. As a
result, when assigning storeadmin123@gmail.com to
subsequent accounts, the first and last name fields automatically default to Store Admin regardless of whether you enter the correct
name. This functionality ensures that the username's name is not overwritten
when assigning a username to multiple accounts.
Results
If the username is already active in
Stratocast™, an email confirming their
registration to the new site is sent. If the username is not active, an account
activation email is sent.
Example
Let's assume that your client has three different stores, each of which need to be
managed by a group of people, using a single username. You can create client accounts
for each store, and then assign the same administrator username to each one.
Furthermore, to help the client administrators monitor each of the sites, the
administrators can assign different
client user usernames to each of the sites, or assign the same username to all
sites. As shown in the following image,
Store Admin is the
administrator for all three store sites, and the group of people that need to manage the
stores use the same username to access each of these sites.
