If you are using your NAS volume for the first time or its write speed seems slow,
you can format the NAS volume after backing up your video recordings.
Before you begin
Back up the video recordings that are currently stored on your
NAS volume.
What you should know
Formatting a NAS volume only formats the volume, not the other volumes that might
be on your NAS. For example, if you have installed a NAS and created four unique NAS
volumes on this NAS, only the NAS volume you set to be formatted is formatted. The other
NAS volumes are not affected.
You can only format a NAS volume that has a camera
assigned to it. To format a NAS volume that is currently not being used by any of
your cameras, refer to the product documentation that is provided with your
NAS.
Tip: To maintain optimal performance, it is
recommended to format your storage drive occasionally.
Procedure
-
Click Clients and then, from the Number of devices column, click the
client account that the device is added to.
-
On the client's Devices page, click the NAS volume that
you want to format.
-
In the Storage information section of the NAS volume's
Edit page, click on the camera that is recording on the selected NAS
volume.
CAUTION:
Formatting a NAS volume permanently deletes the video
recordings captured by all of the cameras whose recordings are being stored
on the volume. Once deleted, the recordings cannot be recovered.
-
In the Camera information section of the camera's
Edit page, click Format NAS volume.
NOTE: The Format NAS volume button only appears for
cameras that are recording onto a NAS volume.
Results
The State field changes to
Formatting camera storage and then to Enrolled, the Edge recording status field changes to NAS
volume formatting, and a progress indicator is displayed throughout the
formatting process. Once the formatting has been completed, the Edge recording status field changes to
Ready.
If you experience issues when formatting, make sure that the NAS volume is online,
restart your camera, and then try formatting again.