Importing a custom card format (QR code credential) in Synergis - ClearID

Genetec ClearID™ User Guide

Applies to
ClearID
Last updated
2024-04-09
Content type
Guides > User guides
Language
English
Product
ClearID

Before you can use QR codes as a credential in Genetec ClearID™, you must configure Synergis™ to support the ClearID QR code custom card format. A QR code can then be used as a credential to access parking entrances, turnstiles, or gated facilities.

Before you begin

What you should know

Only Security Center administrators or users with the modify credential properties privilege can import the custom card format.

The SDK and ClearID Plugin do not automatically create the custom card format for QR codes.

IMPORTANT: The custom card format is found on the Security Center machine where the ClearID plugin is installed.

Procedure

  1. In Config Tool, open the Access control task and select the General settings view.
  2. In the Custom card formats section of Credentials, click Add an item ().
    1. In the Custom card format editor dialog, click Import.
      IMPORTANT: You must import the custom card format on the machine where the ClearID plugin is installed. The card format type that is used during import is Wiegand format.
    2. Navigate to and select the QR code xml file.
      You can find the QR code xml file in the installation folder:
      C:\Program Files (x86)\Genetec Inc\Genetec Security Center Plugins - ClearID\CustomCredentialFormats\QRCode.xml.
      NOTE: The location of the QRCode.xml file can vary depending on the location of your installation folder.
    3. Click Open and click OK.
      IMPORTANT: You must use this specific QRCode.xml file, because there is a GUID in the file that is required by the ClearID plugin.

Results

In the Access control task General settings view, the QR code (Hex) custom card format is now selected and available.